Terms of Service

Last updated: February 15, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by The Builder's Way, operated by Richard Van Natta ("we," "us," or "our"). These Terms apply to the website located at buildersway.io and all affiliated products, services, applications, and websites, including but not limited to:

  • Voice Hats (voicehats.com) — web application and mobile applications
  • ProReply (proreply.app) — browser extension and web application
  • Any other products, services, or websites operated under The Builder's Way or Richard Van Natta

By accessing or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

2. Description of Services

We provide software applications and services designed to help users manage tasks, communicate effectively, and improve productivity. Our services may include AI-powered features, voice-driven interfaces, document processing, email assistance, and other functionality as described on each product's website.

3. Accounts

Some of our services require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Payments and Subscriptions

Certain services or features may require payment. All payments are processed through Stripe. By providing payment information, you agree to Stripe's terms of service.

  • Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected)
  • You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period
  • Refunds are handled on a case-by-case basis at our discretion
  • We reserve the right to change pricing with reasonable notice

5. Acceptable Use

You agree not to use our services to:

  • Violate any applicable law or regulation
  • Infringe on the rights of others
  • Transmit harmful, threatening, abusive, or otherwise objectionable content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated means to access or collect data from our services without permission
  • Interfere with or disrupt the integrity or performance of our services
  • Use our services to generate spam, phishing content, or deceptive communications

6. Your Content

You retain ownership of all content you create, upload, or submit through our services. By using our services, you grant us a limited license to process your content as necessary to provide the service functionality you have requested.

You are responsible for ensuring you have the right to upload and process any content you submit, including documents, text, and other materials.

7. AI-Generated Content

Our services may use artificial intelligence to generate content, suggestions, analyses, and recommendations. AI-generated content is provided as-is and should be reviewed before use. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for any particular purpose.

You are responsible for reviewing, editing, and verifying any AI-generated content before sending, publishing, or acting upon it.

8. Intellectual Property

Our services, including all software, designs, text, graphics, and other content created by us, are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from our services without our express written permission.

9. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or secure. We do not warrant the accuracy or reliability of any AI-generated content or recommendations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RICHARD VAN NATTA AND THE BUILDER'S WAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Termination

We may suspend or terminate your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination will survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Richard Van Natta primarily operates, without regard to conflict of law provisions.

13. Changes to These Terms

We may revise these Terms from time to time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:

Richard Van Natta
The Builder's Way
Email: [email protected]