The Builder's Way

Privacy Policy

Last updated: February 15, 2026

1. Introduction

This Privacy Policy applies to The Builder's Way ("we," "us," or "our"), operated by Richard Van Natta. This policy covers the website located at buildersway.io and all affiliated products, services, applications, and websites, including but not limited to:

  • Voice Hats (voicehats.com) — web application and mobile applications
  • ProReply (proreply.app) — browser extension and web application
  • Any other products, services, or websites operated under The Builder's Way or Richard Van Natta

By accessing or using any of our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

Information You Provide

  • Account information (name, email address) when you create an account
  • Payment information processed through our third-party payment processor, Stripe
  • Content you create, upload, or submit through our services (including documents, tasks, voice recordings, and email content)
  • Communications you send to us

Information Collected Automatically

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, features used, interaction data)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and support requests
  • Generate AI-powered features, including but not limited to task management, email reply generation, document analysis, and research assistance
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent security incidents

4. AI and Large Language Model Processing

Our services use artificial intelligence and large language models (LLMs) provided by third-party services to deliver core functionality. Content you provide (including text, voice input, and documents) may be processed by these AI services to generate responses, analyses, and recommendations.

We do not use your personal content to train AI models. Content processing is performed on a per-request basis to deliver the service functionality you have requested.

5. Third-Party Services

We use the following categories of third-party service providers:

  • Payment processing: Stripe processes all payment transactions. Your payment information is handled directly by Stripe under their privacy policy.
  • AI/LLM providers: We use third-party AI services to power intelligent features in our applications.
  • Hosting and infrastructure: Our services are hosted on third-party cloud platforms.
  • Analytics: We may use analytics services to understand how our services are used.
  • Email services: We use third-party email services for transactional and communication emails.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a portable copy of your data
  • Opt-out: Opt out of certain data processing activities

California Residents (CCPA)

California residents have the right to know what personal information is collected, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

9. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how our services are used. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Richard Van Natta
The Builder's Way
Email: [email protected]